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REFUNDS and RETURNSCareAlert Canada Inc. has every confidence in the reliability and quality of its product. If however a product is found to be defective, then it will be replaced totally free of any charge during the first 12 months of operation. Return postage fees will initially need to be paid for by the customer, however in accordance with the full warranty; this fee will be credited to your credit card or nominated account.
Any returns must be well packaged and posted to:
CareAlert Canada
PO Box 45006
Mississauga, ON L5G 1C9
Please include a full explanation of the fault and the date and name under which it was purchased. A completely new dialer will be posted to you without charge once the original fault has been correctly diagnosed. It should be noted that many thousands of these dialers are currently being used and the reliability is over 99.9%.
We also offer a 14 day money back guarantee... click here for details.
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